Privacy Policy

Unique Home Inspections respects your privacy and protects your data.

Overview

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, request quotes, schedule inspections, or access reports. Your continued use of this Site confirms your agreement with this Policy.

Information We Collect

• Information you provide: Name, email, phone, billing address, property address, agent information, access instructions, and preferences when you inquire, book, or create an account.
• Payment details: Processed securely by our trusted payment processor; we do not store full card numbers on our servers.
• Inspection data: Photos, notes, and report content generated during inspections.
• Automatically collected: Cookies, device data, IP address, and analytics to improve Site performance and user experience.

How We Use Information

• Provide and manage inspection services, including scheduling, reminders, and report delivery.
• Respond to inquiries and provide customer support.
• Process payments and prevent fraud.
• Improve our Site, services, and communications.
• Send service-related updates; with your consent, send marketing communications (you can opt out anytime).

Information Sharing

We do not sell or rent your personal information. We may share data with:

• Service providers: Scheduling, payment processing, CRM, email, and report delivery platforms that support our operations.
• Inspectors/contractors: For performing services you requested.
• Legal/compliance: When required by law, to protect rights, or in the event of a business transfer.

All such providers are required to protect your information and use it only for the intended services.

Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure.

Data Retention

We retain information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Report retention may be subject to regulatory or professional guidelines.

Your Rights

• Access, update, or delete certain personal information by contacting us.
• Opt out of marketing communications using the unsubscribe link or by emailing us.
• California residents (CCPA/CPRA): You may have rights to know, access, correct, delete, and limit the use or disclosure of your personal information; and to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise your rights, contact Contact Page or call (714) 307-5601.
• We will not discriminate against you for exercising your privacy rights.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Cookies & “Do Not Track”

We use cookies and similar technologies for functionality and analytics. Your browser may offer “Do Not Track” settings; our Site may not respond to such signals.

Policy Updates

We may update this Privacy Policy from time to time. Changes are effective upon posting to this page. Please review periodically.

Contact

Questions or privacy requests: Contact Page or call (714) 307-5601.